Robotic Process Automation – A new era has begun
Robotic process automation has its origins in business process automation. It is a technology which allows the automation of the processes through the configuration of the computer software.
Governed by business logic, Robotic Process Automation (RPA) is programmed to perform a vast variety of tasks with no mistakes. An RPA software robot never gets tired. The robot can work continuously without any breaks and it costs less than an employee.
Depending on how it is programmed, an RPA robot can execute tasks such as making calculations, log into applications, move files and folders, open emails or attachments. Some can even extract and process content from documents, emails, forms or PDFs, connect to system APIs and more.
One of the top benefits of RPA is reducing human error and employee costs. Being programmed from the beginning, there will be no room for mistakes in any of the actions undertaken by the RPA robot.
Price can be another big advantage. Implementing an RPA system is relatively low cost because it does not require any custom software or deep system integration. In this stage, the system is very effective at executing low-value tasks. If any company wishes the system to execute more important and harder tasks, it can be upgraded with cognitive technologies like machine learning, natural language processing or speech recognition.
Robotic Process Automation can also improve the work environment for the employees. The system executes the repetitive tasks that were previously done by the employees. In this way, the employees can focus on more important and intellectual activity, such as customer support, customer experience, and even more ideas to grow the business.
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Where can you use RPA?
The technology can be used in so many areas. From the manufacturing industry or banking to transportation and logistics or insurance.
In the banking industry, RPA can take over the back-office processes that are so time-consuming for employees that had to deal with them manually. Introducing bots for such manual processes can reduce the cost by 30% to 70 %. Such tasks can be related to customer service, accounts payable, fraud detection, compliance, credit card processing and many more.
The manufacturing industry benefits a lot from RPA. Robots can be integrated into the production floor, order fulfillment, production, and shipping processes besides many back-office operations. For the back-office operations, the RPA solution works well for billing, inventory reports, customer support or processing the purchase orders.
How can you know if Robotic Process Automation is good for your company?
Before starting to purchase bots and implement them in your company’s activity, some aspects must be taken into consideration.
First, you need to take into account how much time and effort you invest in manual tasks. If you find some of them that can be automated, then this solution is good for your company.
Second, after identifying the manual tasks to automate, the next step would be seeing where bottlenecks occur in the key processes. If the blockage can be solved with RPA, you should adopt this solution.
Third, implement a pilot program.
CoSo by AROBS is meeting your expectations
Nowadays, more and more companies see the benefits of implementing the RPA system. It is estimated that by 2021, 4 million robots will be doing administrative and office work. RPA is widely adopted and is helping organizations to do more with less. Less investment, less work, and no errors. RPA is increasing job satisfaction and meeting deadlines every time.
At CoSo by AROBS a dedicated team is working to develop the best RPA solutions for your business. We are committed to our work and until now we managed to specialize in transportation & logistics and insurance.
The transportation & logistics industry is very big. Every day millions of trucks around the world supply the stores or factories with goods. For this to happen the employees manually do the back-office operations such as orders, customer details, tracking or scheduling. Robotic Process Automation can spare the employees from these tasks, increasing productivity, operational efficiency, and cost reduction.
The insurance industry means a lot of papers waiting to be filled. The insurers have to handle a huge amount of business or documentation processes. RPA helps the industry by being able to analyze big amounts of data reducing dramatically the time spent on tasks. As in other areas, RPA allows the employees to focus on more complex tasks, bringing more value to your business.
If you want to improve the quality of work in your business with an RPA system contact us for more details!